Job Description :
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Request freight rates & prepare customer quotations
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Coordinate with teams, agents, vendors & customers
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Handle export–import shipping documentation
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Monitor shipments & provide status updates
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Arrange bookings with shipping lines/airlines
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Send shipment pre-alerts to agents/customers
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Review & verify export–import documents
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Issue MBL, HBL, MAWB & HAWB documents
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Respond to customer/agent inquiries
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Maintain daily shipment reports
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Prepare PIB & inward/outward manifests
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Verify HS Code & Lartas compliance
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Record daily inbound & outbound shipments
Qualification :
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Bachelor’s Degree in any major related to the field
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Minimum of 2 years of experience as Customer Service / Pricing in a freight forwarding company
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Familliar with export/import processes, domestic logistics, and freight forwarding is advantageous
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Fluent in English, both spoken and written
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Able to learn quickly, with good communication and negotiation skills
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Nice personality and full of initiative
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Able to work with a team
